Make Custom Fields Visible | Connectors

When a custom field is created, it’s not visible by default to all profiles in the Salesforce organization. Users with different roles won’t be able to see the newly created custom field.

You need to modify the Field-Level Security settings after the custom field is created to allow other Salesforce profiles to see it. Stacksync enables Custom Field Visibility for the following profiles:

System Administrator
Standard User

How to enable a custom field for other profiles:

Click on Setup
Go to Object Manager
Select the related Object

Salesforce Object Manager list showing the "Account" object.

Select Fields & Relationships

Salesforce Account object menu with "Details", "Fields & Relationships" and "Page Layouts" options.

Select the Custom Field

Select Field-Level Security and make it visible to the user groups you want

Salesforce custom field toolbar with "Edit", "Set Field-Level Security", "View Field Accessibility" and "Where is this used?" buttons.

To make the custom Field visible in a layout:

Click on Setup
Go to Object Manager
Select the related Object
Go to the Page Layout section
Select and edit the layout where you want to include the custom field you just created.